We do not offer returns or exchanges so please be mindful of this when placing your order.

 

We take pride in thoroughly checking and packing our gift boxes with the utmost care and make sure that everything inside is in great condition. If you receive a damaged or defective item please contact us within 24 hours of receiving the goods at hello@yveselle.com.au, and supply your invoice number, a description of the damaged item and photo as well as your contact details. Once this information is received we will review and contact you.

Yveselle offers the following shipping options:

 

Standard Post: FREE, sent via Australia Post. Your order will arrive to you/your recipient between 3-5 business days.

 

Express Post: $15, sent via Australia Post. Your order will arrive to you/your recipient between 1-2 business days if ordered before 2pm. For complete network details please click here.

 

We guarantee your order will be sent out the next business day if ordered before 6pm, Monday to Friday. 

 

International orders:

If you would like to send one of our gift boxes internationally please contact us on hello@yveselle.com.au and we will provide you with a shipping quote.